Skip Navigation Links
Training Exchange Logo
May 22, 2024
Current Training

By Course Title
By Location
By Date
By Training Partner
By Delivery Method

Course Catalog
By Course Title
By Training Partner
By Delivery Method


View Registrations/Transcripts
Edit Your Profile
Request Training

About Trainex
Contact Us

OLEM Training Coordination Team
Locate Team Members
Regional/State Training

Other Training Resources
Other U.S. Government
Harnessing Intense Emotions - De-escalation in Communication
Hosted by U.S. EPA
Conflict Prevention and Resolution Center (CPRC)

This interactive training will introduce active listening techniques and allow participants to practice de-escalating emotionally charged communications in private and public settings.

Instructor: Leslie Coker

For general information contact Leslie Coker by telephone at 202-565-2424 or via e-mail at

 Upcoming Events

 No upcoming events.

Previous Events (click to view/hide)
Bullet  Live Online Class, Internet Based
  October 14, 2021 - October 14, 2021
Logo for website