Course Overview
Confidence creates credibility. This webinar explores confidence building practices to help participants come across as
credibly as possible when presenting to the public, their peers, or management. The webinar will provide participants
with guidelines on how to improve presentation skills and provides participants with tools and techniques to be an
interesting and effective presenter.

Recommended Participants
This webinar is open to all interested and strongly recommended for EPA Superfund site teams and staff that work
with communities.

Learning Objectives
Participants who complete this course will learn tips for:

• Presentation fundamentals
• Presenting at public meetings
• Eye contact, facial expressions, and body language
• Coping with conflict
• Dealing with anger
• Coping with stress

Logistics
This one-and-a-half-hour webinar includes audience participation, such as questions and answers and interactive stress
busting exercises. 

A connection link for this training will be included in the automatic registration receipt emailed to you immediately after registering for this training. We recommend adding this link to your calendar as soon as you receive it, being careful to note the correct time zone for the training - Eastern Standard Time in case of this training.