What is the course overview?
This course provides participants with information and in-depth discussion about facilitation approaches for real-life potentially explosive public interactions, plus practice sessions where participants use the skills and techniques discussed throughout the course. Emphasis is placed on discussion and instruction in handling complex situations in a public setting including hostile audiences, difficult people, potentially explosive situations, etc. < ...  [more]

A password is needed to register for this training course. To request the password, please contact Helen DuTeau at duteau.helen@epa.gov.

Please note that registration is preferential for EPA employees and affiliated staff at partner agencies who support Superfund site cleanups. **